News & Press

Press Room


ORLANDO, Fla. – May 09, 2011 — The Ritz-Carlton Destination Club has designed a new “Wellness Concierge” program to help guide Members on their journey to a more healthy lifestyle. Health and wellness are the leading points of concerns among a majority of Members. As a result, Members will now have access to a wellness concierge who will assist them in putting together a personalized program of wellness services combining spa, fitness and culinary aspects in an effort to have a positive impact upon their personal well-being.

The new wellness series has been designed and tailored to fit Members’ individualized needs by providing complimentary time with the wellness concierge. This helps to ensure the experience allows Members to reach their wellness goals. The wellness concierge assists the Member in creating an individually tailored program, which may include personal training, group exercise classes and a full selection of massage services.* Additionally, each property will have a unique selection of wellness services to be offered based upon location.

Wellness concierge, Tom Hays, has been in the hotel industry for 23 years beginning at The Lodge at Vail and most recently at The Ritz-Carlton, Bachelor Gulch. Formerly a professional chef, Tom shifted direction by obtaining his Personal Trainers Certification as well as a Bachelor of Science in Holistic Nutrition and board certification through the American Association of Drugless Practitioners. As the wellness concierge for The Ritz-Carlton Destination Club, Hays will be a liaison to Members to assist them with their individual needs. Beginning this summer, Tom will be traveling to select Ritz-Carlton Destination Club locations to introduce this concept of individualized wellness to Members, Owners and Ritz-Carlton Ladies and Gentlemen.

“We are continuing to expand these types of experiences our Members can participate in while in residence at our beautiful Club properties,” said John Hearns, vice president, The Ritz-Carlton Club and Residences operations. “We see the new wellness concierge series as a way for Members to take a proactive role in managing their health not only when they are on vacation but when they return home as well.”

For more information, please visit

*Charges may apply for personal training, group exercise classes and massage services.

About The Ritz-Carlton Destination Club
Combining exclusive membership options for luxury travel for Members and their families around the world with the legendary services of The Ritz-Carlton Hotel Company, L.L.C., The Ritz-Carlton Destination Club offers an inspirational vacation lifestyle tailored to each Member’s needs and expectations. The Club was recently awarded Robb Report’s “Best of the Best” distinction in 2009. For information, please visit The Club can also be found on Facebook ( and Twitter (@RitzCarltonClub).

Back to List
News & Press Overview News & Press Overview