Novel Coronavirus (COVID-19) Updates
We understand you have a lot on your mind. You’ve faced unprecedented disruptions to your day-to-day life — and your vacations. We are here to help, with the most current information.
The Next Level of Clean
Experience enhanced cleaning and safety standards throughout our resorts, including hospital-grade disinfectants, hand sanitizing stations, and a host of social distancing guidelines. We’re ready to welcome you.
With Your Health and Safety in Mind
Amenities may be closed or limited to support social distancing. For current status of individual resorts and destinations, please visit our Resort Status page.
Cancellation Policy Information*:
Ritz-Carlton Destinations Club Members
For assistance with canceling a reservation, please contact Member Services at 888-220-2084.
* Due to continually changing conditions, these cancellation policies may be changed or modified as needed from time to time.